Cano Health

Evyan L. 

on Yelp

3 years ago

Trying to get anything accomplished through their customer service is almost impossible. I was a patient with them for over 3 yrs. Many times I had to show up in person to address different situations. Referrals were always a nightmare. One appointment specifically was with Dr. Sanchez. She left halfway into the visit to go to the next room. She came back and told me she had other patients to see. As I am checking out I asked for the medication needed, which was the reason for the visit. They asked the doctor and she said sh... read more

Evyan L. 

on Yelp

3 years ago

Trying to get anything accomplished through their customer service is almost impossible. I was a patient with them for over 3 yrs. Many times I had to show up in person to address different situations. Referrals were always a nightmare. One appointment specifically was with Dr. Sanchez. She left halfway into the visit to go to the next room. She came back and told me she had other patients to see. As I am checking out I asked for the medication needed, which was the reason for the visit. They asked the doctor and she said sh... read more

Justyna S. 

on Yelp

3 years ago

If I could give 0 stars I would!!!! You making appointment and than you end up waiting to be seen for over 2 hours!!!! This is ridiculous!! They so greedy that they taking more appointments than they can possible manage. No respect for patient time. Also the nurse who was drawing the blood had no idea what vials to use had to go and ask ‍ and that took time too. If you have a half a day to waste than feel free to go there but if you value your time than find better place. 

Justyna S. 

on Yelp

3 years ago

If I could give 0 stars I would!!!! You making appointment and than you end up waiting to be seen for over 2 hours!!!! This is ridiculous!! They so greedy that they taking more appointments than they can possible manage. No respect for patient time. Also the nurse who was drawing the blood had no idea what vials to use had to go and ask ‍ and that took time too. If you have a half a day to waste than feel free to go there but if you value your time than find better place. 

Frank P. 

on Yelp

3 years ago

Don't bother. You will be on hold for over an hour. Worst service and they NEVER call you back 

Frank P. 

on Yelp

3 years ago

Don't bother. You will be on hold for over an hour. Worst service and they NEVER call you back 

Dorothea M. 

on Yelp

3 years ago

Cano Health is a company that totally neglects their patients. When you call, nobody ever gets back to you. Their so called patient care should be called patient neglect. After several attempts over a period of 5 days, nobody has returned my calls. I have been a patient of Dr. Pena for over 30 years and I love him, but now I have to find a different primary because I am so disgusted with Cano Health's non response. This is what happens when you incorporate health care. Complaining to them does nothing because they igno... read more

Dorothea M. 

on Yelp

3 years ago

Cano Health is a company that totally neglects their patients. When you call, nobody ever gets back to you. Their so called patient care should be called patient neglect. After several attempts over a period of 5 days, nobody has returned my calls. I have been a patient of Dr. Pena for over 30 years and I love him, but now I have to find a different primary because I am so disgusted with Cano Health's non response. This is what happens when you incorporate health care. Complaining to them does nothing because they igno... read more

Nance R. 

on Yelp

3 years ago

This place is deplorable, and don't care about their patients. On two occasions I called the emergency/after hours number because I had a sinus infection, and Covid. No after hours physician, or nurse practitioner ever returned my call. They Don't care! I had to call an outside telehealth service called PlushCare for help. I'm done with Cano Pines & Pembroke