Cano Health - Hollywood

Eric W. 

on Yelp

2 years ago

I've never felt so unappreciated as a patient/customer. While at the counter attempting to speak with the employee I was rudely interrupted by another patient. Instead of the counter person telling that rude a-hole to wait until she finished speaking with me, she actually spoke with her like I was never there. I then proceeded afterwards, and it happened again, by the same person. I then made a remark about how rude this is, only for the counter person to shrug at me as if to say "oh well". Being the only BLACK PEOPLE th... read more

Yanira F. 

on Yelp

2 years ago

Why am I STILL waiting for my bloodwork results 3.5 weeks later?! Bloodwork should only take 1 week maximum. I also still haven't gotten my username and password for my CanoHealth account and I call in and the same issue, "the office hasn't made one yet". When I went to the office on my visit, they seemed organized and staff seemed friendly, but this is Ridiculous. I went to the one in Hollywood Hillcrest (Address: 3700 Washington Street, Suite 203, Hollywood, FL, 33021) if that makes any difference. Please, just tell me my ... read more

Federico S. 

on Yelp

2 years ago

Great Doctors buy very bad customer service experience Muy Buenos medicos pero muy mala atencion a los pacientes. 

Sandra M. 

on Yelp

2 years ago

Absolutely the worst practice I have ever encountered. If you want to speak to the doctor forget it. They will lie to you and tell you someone will call you. No one will call you. You can't get an answer from anyone. Every appointment I ever had was cancelled or postponed, EVERY SINGLE ONE. The incompetence is ridiculous. Meds last 30 days. They literally make your appointments for 6 weeks later, and then they cancel anyway. Do not use this facility. If I could leave ZEREO stars I would! 

Claudia B. 

on Yelp

2 years ago

Horrible experience! Cano Health has grown so much that it has become a disaster. Their centralized calling system has no communication within offices. Good luck trying to get through! If you try to call to correct refills, labs orders or anything NOBODY will get back to you. They don't answer the phone or follow up. It took me 3 days calling just to schedule an appointment. I guess that was the last call because I'm definitely finding another Healthcare provider. Do yourself a favor and take good care of your health by avo... read more

Jason S. 

on Yelp

2 years ago

The most unprofessional Dr / dentist office I have ever been to. They only do 15 minute appointments. Probably because they are so lazy. Waited 15-20 minutes for my appointment only to find out .. oops .. we are late coming back from lunch. The Dr is too busy to finish your appointment in one session meanwhile you can clearly see him sitting there looking at instagram. Unbelievable the way I was treated. If you want health care workers to treat you like dirt this is the place. And I don't understand the skin tight scrubs gro... read more

Eleni W. 

on Yelp

2 years ago

I made a new patient appointment with one of the doctors at Cano Health a month ago. When I arrived at the location for my Monday appointment, the office was locked and the doctor's name was removed from the sign. There were two directories at that location, which listed that doctor and his suite number, but when you got to the suite, it was empty and locked. I called Cano Health (since there is no direct number to the doctor's office) and spoke to three different individuals who all checked with their supervisors. None of t... read more

Evyan L. 

on Yelp

2 years ago

Trying to get anything accomplished through their customer service is almost impossible. I was a patient with them for over 3 yrs. Many times I had to show up in person to address different situations. Referrals were always a nightmare. One appointment specifically was with Dr. Sanchez. She left halfway into the visit to go to the next room. She came back and told me she had other patients to see. As I am checking out I asked for the medication needed, which was the reason for the visit. They asked the doctor and she said sh... read more

Justyna S. 

on Yelp

2 years ago

If I could give 0 stars I would!!!! You making appointment and than you end up waiting to be seen for over 2 hours!!!! This is ridiculous!! They so greedy that they taking more appointments than they can possible manage. No respect for patient time. Also the nurse who was drawing the blood had no idea what vials to use had to go and ask ‍ and that took time too. If you have a half a day to waste than feel free to go there but if you value your time than find better place.