Cano Health

Oscar G. 

on Yelp

a year ago

Dr. Idalia Mendez was my primary care at the kendall and 95th loacation. She is arrogant and humilliated me. I am 73 and disabled and this lady is not qualified to deal with elderly seniors , especially if they are sick like me. I have a heart condition and was shut down by this lady stating that her employer limits the time they can spend with a patient to 15 minutes. There are many Primary doctors in the Kendall area and I don't have to put up with her abuse of the lederly. I have launched a complaint with Medicare alread... read more

Oscar G. 

on Yelp

a year ago

Dr. Idalia Mendez was my primary care at the kendall and 95th loacation. She is arrogant and humilliated me. I am 73 and disabled and this lady is not qualified to deal with elderly seniors , especially if they are sick like me. I have a heart condition and was shut down by this lady stating that her employer limits the time they can spend with a patient to 15 minutes. There are many Primary doctors in the Kendall area and I don't have to put up with her abuse of the lederly. I have launched a complaint with Medicare alread... read more

Alex F. 

on Yelp

a year ago

The Cano Health phlebotomist allowed another patient to watch my bloodwork get drawn. The patient was trying to return a urine sample and instead of giving me privacy she stood in the doorway watching the entire process of my bloodwork get drawn. I have a serious and very private blood disease that I don't want to be shared with anyone and I felt like they put my information at risk of being exposed. This is an obvious breach of confidentiality and is against HIPPA law. I reported it to the management and told her that I hav... read more

Alex F. 

on Yelp

a year ago

The Cano Health phlebotomist allowed another patient to watch my bloodwork get drawn. The patient was trying to return a urine sample and instead of giving me privacy she stood in the doorway watching the entire process of my bloodwork get drawn. I have a serious and very private blood disease that I don't want to be shared with anyone and I felt like they put my information at risk of being exposed. This is an obvious breach of confidentiality and is against HIPPA law. I reported it to the management and told her that I hav... read more

Michelle V. 

on Yelp

a year ago

If there was a zero that's what the number I would use. The patient is a 92 year old female who is recently diagnosed with dementia. The Dr that saw her knows this and refused to provide medications that would no longer give her the adverse side effects she was dealing with. Between the office administrator on to the Dr they have refused to respond to my calls for help and clarification. I was told over 5 days that I would receive a call and never did. In fact, I spoke to an on-call nurse who told me there was no record of... read more

Michelle V. 

on Yelp

a year ago

If there was a zero that's what the number I would use. The patient is a 92 year old female who is recently diagnosed with dementia. The Dr that saw her knows this and refused to provide medications that would no longer give her the adverse side effects she was dealing with. Between the office administrator on to the Dr they have refused to respond to my calls for help and clarification. I was told over 5 days that I would receive a call and never did. In fact, I spoke to an on-call nurse who told me there was no record of... read more

Richard C. 

on Yelp

a year ago

The one at 8199 N University dr is horrible. Supposedly I had a virtual visit at noon. The sent a link and I waited 20mins. I called them back to make sure I was in the right place and the lady told me that he would call and there is no specific time when, then she hung up!!! Good bye CANO. I understand now why you're filing for bankruptcy. 

Richard C. 

on Yelp

a year ago

The one at 8199 N University dr is horrible. Supposedly I had a virtual visit at noon. The sent a link and I waited 20mins. I called them back to make sure I was in the right place and the lady told me that he would call and there is no specific time when, then she hung up!!! Good bye CANO. I understand now why you're filing for bankruptcy. 

Rachel G. 

on Yelp

a year ago

HORRIBLE unprofessional customer service. I just came from this office trying to get an appointment and they refused to give me one because "it takes a long time to check their calendar" LAZY people who don't want to work whatsoever not even helping patients. It's a disgrace, lo que dan es PENA. Faltas de respetos UPDATE: I just called where they let me know they had an opening appointment for the following day. I wish I got the lady's name that didn't want to give me one however if she reads this I'm sure she'll know it's ... read more