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Cano Health
- Medical Centers
- Pembroke Pines, FL
About this business
Location details
680 North University Dr, Pembroke Pines, FL, 33024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The referral process for Cano health is a disaster, they don't answer their phones. They have these out of the country agents that you can barely understand, taking messages making the patients wait longer for care which is not fair and should be against a health ethics law. I will not suggest any patient with HMO's, go for care at CANO health and that's for all their location. JUST NOT RIGHT!!!!!
terrible time. referral given by Humana but never reached the proper place. cannot speak to my doctor. I am only able to speak to some employee who knows nothing. I am furious. will complain as far up the ladder as I can. this is not health care.
This is by far the worst, I mean the WORST clinic anyone can assigned to please be aware and stay away. I've been assigned to them for a couple of months by and I have nothing but HORRIBLE experiences. The lack of professionalism is outrageous. I've had my appointments canceled by my optometrist 4× I repeat 4x all because they couldn't get my referral right. Everytime, I called they phone line goes through a call center. When there's an issue everyone runs away from. But when they need you to come in for visits they will ... read more
Although my doctor at Cano was especially helpful, I found the extreme wait at my last visit to be unnecessarily long. There were other patients that arrived later than me who had been taken care of before I was seen & I felt forgotten. When I approached the front desk to inquire I was delayed again & decided to leave without notice. It seems poorly run & I only hope this was an exception to the otherwise expeditious treatment I was accustomed to receiving!
The office on Taft st is a disaster's ,with the exception of dr De Miranda who is a fantastic doctor,My main complaints has to do with the referral manager who manipulates and delayed the referrals costing patients to loose appointments because no referral on file,this is unhuman. considering that mean while am suffering with pain ,this behavior add stress to my original disease,am seriously considering to take legal action and to bring it to higher levels and is time to stop your game of lies,if you cannot fulllfil with you... read more
Spanish and English below Cano Health acumula quejas por tres frentes principales: 1. Atención al paciente y servicio Personal poco profesional y con poca empatía; consultas exprés de "15 minutos y gracias", y diagnósticos cuestionables. Comunicación deficiente: cuesta hablar con médicos y entender tratamientos o cobros. Varios pacientes perciben prácticas que podrían aprovecharse de adultos mayores, priorizando la facturación sobre la salud. Traducción: más sala de espera que escucha clínica. 2. Operación y finanzas ... read more
Very disappointed with your Palm Harbor staff service. I have had issues with the billing of my insurance company. I have had serveral conversations with both Humana the office staff. I was told by Humana they did not code the service properly and the staff says the did. A patient should not have to tell the provider how to code the service to get it covered. Do yourself a favor and find a doctor that is concerned with providing quality service. I do not recommend Cano.
Cano Health operates more like a factory than a true medical office. The hiring process is disorganized and frustrating, with little professionalism or respect for applicants' time. It's no surprise that positions remain open for more than 30 days -- con razón they can't seem to keep roles filled. The focus seems to be on volume rather than quality care or building a strong team, which ultimately reflects poorly on both patients and employees.
If you are not Spanish you are not welcome here .. period.. the office staff ignores you , even though they see you waiting .. They are extreme rude and have no communication skills unless you speak Spanish.. They call you back when it's your turn but then take someone else back as well and then weigh you in front of other patients, no privacy!' I have to practically scream at the girl at the counter when I'm leaving to make a follow up appointment because she has no clue what I am asking her to do and then still gets it wr... read more
Frequently asked questions about Cano Health
How is Cano Health rated?
Cano Health has a 3.2 star rating with 700 reviews.
When is Cano Health open?
Cano Health is closed now. It will open at 8:00 a.m.