Cano Health - West Miami

KAY 

on Google

2 months ago

My grandma has been attending cano for a couple of years and I have never had any problems. She is attended when she needs to pretty quickly. Even when it is a walking urgent appointment. Her Dr. Fundora has been amazing as well as the front desk. They have all been polite. The patient enrollment has also helped a lot when it comes to information about my grandma's insurance benefits alongside the Social Service when it comes to renewing her food stamps. All I can say is thank you all for the amazing treatment we have receiv... read more

Isali Bouret 

on Google

a year ago

When they first opened they was great super me and my family couldn't complain. The only person that stood is my mom and after today I have considered to change her. Front desk is so unprofessional. They give you attitude they fry eggs with there mouth. I work in the medical industry and never in my life I have treated any patient or any one the way they do. And am not the only person that complains even workes. If the managers doesn't see what's going on then she as well needs to be changed. 

Izzie HG 

on Google

a year ago

This place has become a horrible place to deal with. No one ever wants to help. They are all smiles and helpfulness until you become an actual patient. Then they never have the time or answers for you. Call are never returned. Physician's cannot take or return calls. Their locations are negligent of the elderly population and their specific needs. 

Marcia ML 

on Google

a year ago

I had the worst experience a person can have at this location. Get ready for hours waiting to see a doctor even with appointment scheduled. Get ready to wait hours for a procedure. Do not be surprised if you get a bill with a wrong Code and responsible for a payment you do not own. They are Masters on this. I have had multiple experiences with doctors and medical centers but this one honestly exceeded the amount of bad experiences from the very beginning up to a phone call I never got waiting for an answer to my wrong billin... read more

Jessica Sotolar 

on Google

2 years ago

I needed to make an appointment with my primary care and I couldn’t be more pleased with the superior customer service skills I had received by Miss Terrell H. She was very personable and showed much care for my urgency in booking an appt and with a delight surprise I was booked in the same week to go and see my doctor. Thank you Terrell H. for making Cano Health a better place and for making my overall experience a very pleasant one.